WARRANTY CLAIMS

RBI Australia is committed to ensuring that every customer is completely satisfied with their purchase. If you need to make a warranty claim, we’re here to help.

We have provided a form below for you to fill out. This will help us resolve any issues as quickly as possible and provide the appropriate solution.

Here are a few reminders before filling out the warranty claim form:
1. Pictures of the product, damage, receipt, and of any hologram stickers/identification marks are mandatory for us to evaluate.
2. It is in RBI Australia’s right to disapprove any claim request that is found incorrect or fraud.

Warranty Claims Form

RETURNS

If you need to return item/s you purchased, we’re here to help.

We have provided a form below for you to fill out. This will help us resolve any issues as quickly as possible. Make sure you have read our Refund Policy before proceeding.

Here are a few reminders before filling out the warranty claim form:
1. Pictures of the product, damage, receipt, and of any hologram stickers/identification marks are mandatory for us to evaluate.
2. It is in RBI Australia’s right to disapprove any claim request that is found incorrect or fraud.

Item Return Request Form